We Fix VoIP Phones - Guaranteed!

No Echo - No Pauses - No Words Cut Off - No Surprise Hang Ups

VoIP, when working properly is high quality, reliable, and flexible. When its not, you'll want to tear your hair out.

Helia has been installing, replacing, and repairing VoIP based phone systems for over 5 years now. If its broke, we can offer you options and get it working right.

We Are Certified by Many Big Name Companies

We're certified by some of the biggest names in the market including Cisco, Aastra, Snom, and Yealink and can provide dedicated broadband connection alternatives that are proven to work. We work directly with multiple competitive local exchange carriers (CLEC) to give alternatives for phone service and can even integrate standard Telus lines in your VoIP based phone system.

Solutions for Common and Un-Common Problems With VoIP Phone Systems.

Most VoIP problems are rooted in your internet connection. If your VoIP problems are surprising Hang up and words cut off, this is where we begin our analysis. The common options for resolving quality issues are:
  1. DSL has been upgraded throughout the city over the last 12 months. We would look at a possible upgrade in service
  2. We can use a different connection type for voip that uses 35% of that standard bandwidth
  3. A bridge device can be used to allow Telus lines to work with your voip system instead of your current voip trunks.

Helia Voice Provides Guaranteed and Trusted Results.

Helia has VoIP technicians that are trained in the latest network and internet technologies and have tools to diagnose IP based issues. We've helped many Calgary based companies with their phone plans.

If you had a plan for you VoIP system, tell us about it. We'll find a way to help you make it happen. If you don't have a clear goal, and you want one, we’ll help you with that too!

To Your Success,

Dar Zuch
COO, Helia Voice
Tel: (403) 698-0700
Fax: (587) 880-4322
email: questions@helia.ca

Quick Question?

  • Grant Irvine

    Darvin and the folks at Helia were asked to resolve some issues with our phone system software. They provided the necessary support through collaboration and by learning the software from a different market to specifically service our system. Additionally, Helia now provides our IT support services. We are very pleased with the services provided by Helia Tech and Helia Voice.

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