Launching and operating a call center requires a strong start and consistent returns. It is a very fluid activity. Measuring the performance of your agents is key to ensuring success.
Find out more about Telemarketing tools at our dedicated call center and telemarketing site at www.TelemarketingTools.ca
Helia Technologies offers Outbound Telemarketing Tools that will provide a range of telemarketing products and tools to maximize your agents' productivity. Our solutions enable your agents to call more prospects in less time, have consistency in message, and ensure call quality. Helia Outbound Telemarketing Tools include:
- Call Center Power Dialer – This will minimize the wait time and clean up time after each call. It also dials numbers more quickly, eliminating the possibility of misdialing.
- Call Center Script Management – It ensures that your agents stick to the message and deliver consistent results, leaving nothing out.
- Call Recording for Call Centers – Recorded calls should be reviewed regularly to ensure that the call quality remains constant. These calls could be used to determine what changes need to be done to improve call responses.
Overview of the Acarda Outbound Telemarketing Software
Using our outbound telemarketing tools, you can increase outbound call volume by 200%, provide better oversight, and generate report on call center activity. With Helia Outbound Telemarketing Tools, you can be assured of higher performance in your business. We believe that our products and services are more than capable to meet your call center requirements.
Helia Technologies provides managed IT services to small and medium-sized business in Calgary. We also guarantee responsive, comprehensive, and efficient client support. Helia is all about ensuring continuity in your business by providing the most optimal technology solutions.
Call our Specialist. He can be reached at:Dar ZuchBusiness IT Specialist - CalgaryHelia Technologies