The Call Reporting feature can be configured to send an email containing specific report statistics about calls to and from 3CX Phone System. Reports can be sent out ad hoc or be scheduled to be sent out daily, weekly on specific days or on the first day of the week. You can also receive these reports in various formats, PDF, CSV, HTML, Rich text format and XML.

The following report types are available:

  • Call Log - View statistics about calls to and from 3CX Phone System.
  • Extension Statistics - See reports about calls to and from specific extensions. Call Cost by Extension Group - Run reports on groups to see call costs. Call Cost by Call Type - Specify extensions and see their call costs. Ring Group Statistics - See information about calls to ring groups. Basic Queue Statistics - See how your queues are performing.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
  • Taha Jomha

    I ordered a 3CX license and a bunch of phones. I am hosting my own server and had some problems. The HELIA support team was very helpful and quick to respond to my emails. I also appreciated that they programmed the gateways for me so all I had to do was plug them in. Highly recommended.

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