The Call Reporting feature can be configured to send an email containing specific report statistics about calls to and from 3CX Phone System. Reports can be sent out ad hoc or be scheduled to be sent out daily, weekly on specific days or on the first day of the week. You can also receive these reports in various formats, PDF, CSV, HTML, Rich text format and XML.

The following report types are available:

  • Call Log - View statistics about calls to and from 3CX Phone System.
  • Extension Statistics - See reports about calls to and from specific extensions. Call Cost by Extension Group - Run reports on groups to see call costs. Call Cost by Call Type - Specify extensions and see their call costs. Ring Group Statistics - See information about calls to ring groups. Basic Queue Statistics - See how your queues are performing.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
  • Andrew Gowers

    When we use Helia they exceed our expected deliverables and always within our agreed to budget. They work with us, not just for us, all the while keeping our best interests as a company at the core of the project.

    We had been looking for a company that not only could get the job done as promised, on time and on budget but one that came with integrity. Helia provides us with a "mean what you say and say what you mean" attitude that has forged a relationship, not just a contract for a project. Our partners at Helia far exceed our expectations each and every time. So if you're thinking of using Helia, I would highly recommend you give them a try, I am sure you'll be impressed. Please email me if you'd like some more insight into Helia.

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