3CX Phone System Help

Use your colleagues' phone to manage your messages.

You can manage your voicemail using any Desk Phone, make or model, configured on your extension, by dialing "999". A voice menu system will ask you to enter your Personal Identification Number (PIN) followed by "#". The initial options you are presented with, are the following:

  • Dial * to play your messages.
  • Dial "9" to go to options.
  • Dial pound "#" to exit.
  • When you dial "9" for options, the following options will be announced by the voicemail system. Dial the respective numbers to change and update these features:

    DialAllow You To
    1change your profile status
    3dial a number
    4delete all read messages
    5change your self-identification message
    6play mailbox information
    7change your voicemail PIN number
    8change your greeting message
    9restart the voice menu prompts

    Note: The default voicemail number "999" can be configured to a different number by your administrator. If "999" does not work for you, ask your administrator for your voicemail number.

    Learn More

    Call our Specialist. He can be reached at:

    Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700

Quick Question?


  • Ryan Dockrill

    Helia has been fabulous for us as a company. We have used them on five different projects now, and I am extremely impressed not only with the quality of the deliverables, but in some ways more importantly their can-do attitude and ability to implement our ideas when others thought them impossible.

    I recommend them whole heartedly. Helia Technologies is a company that over-delivers on every aspect of the project at hand at a price point that is hard to beat.

    Please email me if you have any questions about Helia Technologies.

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