3CX Phone System Help

Use your colleagues' phone to manage your messages.

You can manage your voicemail using any Desk Phone, make or model, configured on your extension, by dialing "999". A voice menu system will ask you to enter your Personal Identification Number (PIN) followed by "#". The initial options you are presented with, are the following:

  • Dial * to play your messages.
  • Dial "9" to go to options.
  • Dial pound "#" to exit.
  • When you dial "9" for options, the following options will be announced by the voicemail system. Dial the respective numbers to change and update these features:

    DialAllow You To
    1change your profile status
    3dial a number
    4delete all read messages
    5change your self-identification message
    6play mailbox information
    7change your voicemail PIN number
    8change your greeting message
    9restart the voice menu prompts

    Note: The default voicemail number "999" can be configured to a different number by your administrator. If "999" does not work for you, ask your administrator for your voicemail number.

    Learn More

    Call our Specialist. He can be reached at:

    Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700

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  • Al Dhalla

    My company has hired Dar for telephone wiring services and yes, he met our expectations but there is something more about Dar that I wish to highlight : He is a not just a true networker but I would say, he is a "connector".

    Dar and I have been at many meetings and he has never failed to say to me that he wants me to meet 3 or 4 people that he knows are ideal clients for me and that will make a difference to my business and profits.Without expecting any favors too! Dar goes that extra mile to keep a business relationship nurtured and strengthened.

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