3CX Phone System Help

Use your colleagues' phone to manage your messages.

You can manage your voicemail using any Desk Phone, make or model, configured on your extension, by dialing "999". A voice menu system will ask you to enter your Personal Identification Number (PIN) followed by "#". The initial options you are presented with, are the following:

  • Dial * to play your messages.
  • Dial "9" to go to options.
  • Dial pound "#" to exit.
  • When you dial "9" for options, the following options will be announced by the voicemail system. Dial the respective numbers to change and update these features:

    DialAllow You To
    1change your profile status
    3dial a number
    4delete all read messages
    5change your self-identification message
    6play mailbox information
    7change your voicemail PIN number
    8change your greeting message
    9restart the voice menu prompts

    Note: The default voicemail number "999" can be configured to a different number by your administrator. If "999" does not work for you, ask your administrator for your voicemail number.

    Learn More

    Call our Specialist. He can be reached at:

    Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700

Quick Question?


  • Michael Lindenbach

    I have always and only used HELIA for all of our technology needs. They are great. However what makes them amazing is the customer service. Whenever we have issues and my staff contacts them we always receive the help we need. It literally feels like they drop everything to help. When needed they come down in person. Dar and the HELIA team are amazing.

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