3CX Phone System Help

The Call History tab shows all your outbound, inbound and missed calls. For each call you can see the date, time, number, the caller name and the call type.

To view the Call History click on the "Call History" button on the bottom menu in the 3CXPhone app. There are three types of calls:

  • Missed Calls
  • Incoming Calls
  • Outgoing Calls

Calls can be filtered using the buttons at the bottom (Windows, iOS) or top (Android) of the call history list. The chosen filter (All, Incoming, Outgoing, Missed and Abandoned Queue Calls) is highlighted to indicate what is selected.

You can clear or refresh the call history by clicking on the or the buttons.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700

Quick Question?


  • Taha Jomha

    I ordered a 3CX license and a bunch of phones. I am hosting my own server and had some problems. The HELIA support team was very helpful and quick to respond to my emails. I also appreciated that they programmed the gateways for me so all I had to do was plug them in. Highly recommended.

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