Phone lines in Canada are available as legacy analog lines, digital PRI lines or VoIP (Voice over IP) lines. Phone lines from Shaw are VoIP but they are provided on Shaw's private network that is engineered for Voice traffice and so they choose not to refer to them as VoIP lines. Shaw is a major provider of VoIP lines in Western Canada.

HeliaVoice and Primus and are also VoIP providers in Canada and can provide termination for IP PBXs. Much like Shaw, Heliavoice and Primus can also provide VoIP phone lines as legacy analog lines. This requires a device that converts VoIP lines into analog lines called an ATA or FXO bridge. The ATA device must be configured to work on the VoIP providers network

To find out more about VoIP trunks for business, visit the HeliaVoice website at www.HeliaVoice.ca

To find out more or to purchase an ATA device for use with your Canadian VoIP provider, visit: https://www.BuyPhonesOnline.ca. BuyPhonesOnline.ca provides configuration support with the phone equipment they sell.

Value Added VoIP Providers

In addition to raw VoIP phone lines, value added lines are available from most providers. These value added lines provide additional features like voicemail, call forwarding and even in some cases, auto attendant and ivr. SimpleBusinessPhones.com and FairfirePhones.ca are examples of valued added VoIP providers.

To find out more about Value Added VoIP providers visit, visit: https://www.simplebusinessphones.com and https://www.fairfirephones.ca.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
3CX Phone System Platinum Partner

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  • Andrew Gowers

    When we use Helia they exceed our expected deliverables and always within our agreed to budget. They work with us, not just for us, all the while keeping our best interests as a company at the core of the project.

    We had been looking for a company that not only could get the job done as promised, on time and on budget but one that came with integrity. Helia provides us with a "mean what you say and say what you mean" attitude that has forged a relationship, not just a contract for a project. Our partners at Helia far exceed our expectations each and every time. So if you're thinking of using Helia, I would highly recommend you give them a try, I am sure you'll be impressed. Please email me if you'd like some more insight into Helia.

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