3CX Phone System is commercial enterprise software and like all commercial enterprise software includes maintenance agreements.

Maintenance agreements allow you access to software updates, bug fixes, new phone and sip provider templates and of course the latest version to download. It also allows your reseller to open up support tickets on your behalf.

All About 3CX Maintenance Agreements

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3CX Phone System is commercial enterprise software and like all commercial enterprise software includes maintenance agreements.

Maintenance costs are yearly and must be purchased before your current maintenance period expires. A new installation comes with a one year maintenance agreement and begins when your license code is activated. The costs are industry standard and common with most other enterprise software, being roughly 20-25% of the initial license cost. A 3CX 8SC license in 2016 is roughly $1000 CAD and maintenance is about $250 / year.

With 3CX Phone System version 15, The 3CX phone system installation defaults to using a 3CX SSL encryption certificate to protect your remote communication with the server and also defaults to using a 3cx owned domain. For us at HELIA, this would be helia.3cx.us. Your maintenance agreement also maintains this infrastructure and so without a maintenance agreement in place, you will loose public access to the 3cx.us domain name as well a having a valid SSL security certificate.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
  • Remax

    3CX was remarkably flexible and easy to install. It was also extremely simple to manage and being able to run 3CX on Windows Server offers great peace of mind.

    Dustin Adam
    Director of IT RE/MAX

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