3CX Phone System is commercial enterprise software and like all commercial enterprise software includes maintenance agreements.

Maintenance agreements allow you access to software updates, bug fixes, new phone and sip provider templates and of course the latest version to download. It also allows your reseller to open up support tickets on your behalf.

All About 3CX Maintenance Agreements

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3CX Phone System is commercial enterprise software and like all commercial enterprise software includes maintenance agreements.

Maintenance costs are yearly and must be purchased before your current maintenance period expires. A new installation comes with a one year maintenance agreement and begins when your license code is activated. The costs are industry standard and common with most other enterprise software, being roughly 20-25% of the initial license cost. A 3CX 8SC license in 2016 is roughly $1000 CAD and maintenance is about $250 / year.

With 3CX Phone System version 15, The 3CX phone system installation defaults to using a 3CX SSL encryption certificate to protect your remote communication with the server and also defaults to using a 3cx owned domain. For us at HELIA, this would be helia.3cx.us. Your maintenance agreement also maintains this infrastructure and so without a maintenance agreement in place, you will loose public access to the 3cx.us domain name as well a having a valid SSL security certificate.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
  • Bowest Appliances

    Fast and Efficient - I can always count on them when something goes wrong they are here right away fixing the issues so that i can get back to work. Best company i have ever worked with. Keep up the good work Helia :)

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