×

Error

[OSYouTube] Alledia framework not found
The parameter "roksprocket.layouts..service" must be defined.
Introducing Office Phone System by HELIA. HELIA delivers office technology including phone systems since 2006. We believe that 3CX delivers the best value for most companies and so our www.Office-Phone-Systems.ca web site covers 3CX and what it can deliver for your company.

Attend our Monthly Free User Training!!

Come out to our monthly user training to learn more about "How To Get More From Your Phone System". Seminars are open to the public and all are welcome. Attend in person at our Calgary Peigan location or on the web. Learn more at www.helia.ca/learn3cx

Popular 3CX Phone System Features

Current generation 3CX phone systems are full of powerful features once reserved for international companies. We find that each of our customers finds a different features valuable based on their business model. Features are not availabe on all systems and each system has its strengths.

  • Default
  • Title
  • Date
  • Random
load more / hold SHIFT key to load all load all

Best Practices

Call Flows

Inbound call flows are aways complex. Reserve time to plan out the experience of your inbound callers.

Voice Actor

A trained speaking professional will record your phone prompts in a studio and keep your organization sounding professional.

Commercial Network Router

Traffic Shapping, QOS, Advanced routing, VLAN are necessary features for voice networks. Ensure your equipement supports them.

Commercial WiFi

Using wireless devices such as tablets, smartphones and laptop are a great idea. They rely on Wifi that must be consistently reliable.

Reliable Broadband

Voice over IP on your external network is lowercost and reliable when your broadband is reliable and properly engineered.

Integrated

Leverage your existing infrastructure with phone integration. Computers, CRM, Exchange, call accounting should all be tied in.

Dropdowns

A CSS based dropdown menu with advanced options such as mutli-columns.

Extensions

Styled support for RokSprocket, RokAjaxSearch and K2 (3rd party).

Presets

Eight preset style variations to choose, each with configurable options.

Technology Partners

technology parters for HeliaVoice Include Cisco, Microsoft, 3CX, Snom and Xcast