Attend our Monthly Free User Training!!
Come out to our monthly user training to learn more about "How To Get More From Your Phone System". Seminars are open to the public and all are welcome. Attend in person at our Calgary Peigan location or on the web. Learn more at www.helia.ca/learn3cx
Popular 3CX Phone System Features
Current generation 3CX phone systems are full of powerful features once reserved for international companies. We find that each of our customers finds a different features valuable based on their business model. Features are not availabe on all systems and each system has its strengths.
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Communication is important to workplace safety order for people to interact with one another…
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Paging systems allow calls to be anounced in work areas where dedicated phones are…
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If your company handles significant incoming calls then our Call Centre phone system is…
Best Practices
Call Flows
Inbound call flows are aways complex. Reserve time to plan out the experience of your inbound callers.
Voice Actor
A trained speaking professional will record your phone prompts in a studio and keep your organization sounding professional.Commercial Network Router
Traffic Shapping, QOS, Advanced routing, VLAN are necessary features for voice networks. Ensure your equipement supports them.
Commercial WiFi
Using wireless devices such as tablets, smartphones and laptop are a great idea. They rely on Wifi that must be consistently reliable.Reliable Broadband
Voice over IP on your external network is lowercost and reliable when your broadband is reliable and properly engineered.
Integrated
Leverage your existing infrastructure with phone integration. Computers, CRM, Exchange, call accounting should all be tied in.
Dropdowns
A CSS based dropdown menu with advanced options such as mutli-columns.
Extensions
Styled support for RokSprocket, RokAjaxSearch and K2 (3rd party).
Presets
Eight preset style variations to choose, each with configurable options.
Technology Partners
